A well maintained web site of the hotel with some very appealing photos of the front office, rooms and the dining. It also lists an exhaustive list of services and facilities including travel desk, doctor on call, money exchange services and 24 hours hot and cold water. Phew! What else would one want; it would put the five star hotels to shame. This was the opinion before we stepped into the hotel. Gosh, how deceptive looks could be.
Well, to be fair the web site did not lie. The front desk was indeed well decorated, pity that the photos do not convey anything about the people who man the desk. Trouble starts right from here, the staff does not understand or speak English or Hindi and the manager who is a bit more fluent would not help you any information you try to gather.
And yes, as the web site mentioned there was a travel desk viz. one Toyota qualies to be used for all the guests at the hotel and at a price which a little less than thrice the local taxi fare.
And again, as the web site mentioned there was 24 hours hot and cold water supply, only that one had to wait for an hour for the hot water to start flowing and the difference between hot and cold water was just about 5 degrees centigrade.
And yes as the web site mentioned the room had an AC only that it roared like a drilling machine. And yes there was a TV too with clarity which makes one feel as if we are on mars receiving vague and incoherent signals from earth.
Web site also rightly mentions of 24 hour room service, we only have to understand their words a bit differently. We ask for anything and the room service would deliver in about 24 hours. Elementary Watson!
Multi Cuisine Restaurant is also there (as mentioned in the web site) and to be fair, it was well decorated. But our hunger does not satisfy with mere good looks, it’s the food which matters more. The free breakfast was a farce with rocky idlies and hard sandwiches.
Last but not the least, something which is not mentioned in the web site but you get for free is a bed full of bugs. If you ever have an unavoidable situation and have to stay in this hotel, remember to not use the rug on the bed, it was washed last century. Also, remember to hold your breadth while in the bathroom.
We left the place with a feeling of being looted Rs 2000/day. Avoid this one unless you desperately need a hotel near the airport and are not able to find even a decent tree to rest under.